Returns & Exchanges
At Spector Bass Shop, we want you to be completely satisfied with your purchase. If your new gear doesn't meet your expectations, you can return it for a refund or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Securely
Place the instrument or accessory in its original factory packaging, including all manuals, cables, and protective internal foam to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the return at our warehouse, your refund or exchange will be processed within 5-7 business days.
